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IT Support Engineer

IT Support Engineer

Job Title: IT Support Engineer
Contract Type: Temporary
Location: Sydney
Industry:
Salary: $25 - $30 per hour plus super
Start Date: Immediate
Reference: 2970402
Contact Name: Mark Abbott
Contact Email: mark@interactiveinc.com.au
Job Published: July 12, 2019 16:02

Job Description

An IT Support Engineer / Desktop Support Engineer is needed to join a leading payments firm, due to continued growth. Utilising your excellent customer service and IT support skills, you will provide essential internal support covering all things IT.

Reporting to the IT Manager, the IT Support Engineer / Desktop Support Engineer will liaise with internal staff at all levels solving onsite IT and technical issues. Whether you are installing and configuring hardware, monitoring networks, troubleshooting systems, rolling-out applications, setting up user accounts or anything IT-related, you will provide a key support role within this firm.

This role will be based in their Narrabeen office.

Responsibilities
  • Provide excellent customer service and a timely response and resolution to IT requests
  • Fulfil employee access requests and implement account management best practices
  • General Desk Side Support type duties
  • Troubleshooting all kinds of applications, systems, and services
  • Desktop and Laptop Installation & Configurations
  • Installation & Configuration of Printers
  • Maintain network equipment and solving network-related issues

Requirements
  • Demonstrable experience supporting a Microsoft Windows (7, 8, 8.1) environment at a 2nd line level
  • You have experience in a technical/customer support role
  • You have a passion for providing an amazing support experience and a quick solution
  • Must be self-disciplined and organised; ability to work under pressure and deliver results
  • Must be able to demonstrate strong administrative skills

We would love to hear from you if you have the skill set we are looking for.
 
Please take a moment to apply online and send through your CV to mark@interactiveinc.com.au

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